Celeb Cruises has reached out to booked company to allow them to know of a cancelation for Celeb Eclipse. On account of deployment adjustments, the ship’s 16-night South America repositioning cruise, scheduled to set sail on April 7, 2024, will now not happen.
Company are being supplied rebooking and different compensation choices, or might select a full refund if no different cruise plans are appropriate.
Celeb Eclipse Cruise Canceled
The Solstice-class Celebrity Eclipse was scheduled to sail a repositioning itinerary between Valparaiso, Chile and Los Angeles, California in April 2024. The 16-night cruise was to have visited ports of name in Peru, Costa Rica, Ecuador, and Mexico.
Now, company and journey companions have been notified by way of e-mail that this crusing has been canceled. Few particulars have been offered to clarify the cancelation, solely that the change is “to accommodate the upcoming 2024/2025 deployment for Celeb Eclipse” in line with the e-mail.
That new deployment has not been revealed, however it appears the ship will now not offer cruises from Los Angeles within the spring and summer time of 2024. It’s probably the vessel can be moved to Caribbean itineraries, or could also be repositioned elsewhere away from the West Coast. Company with reservations for the now-canceled crusing have a number of choices.
Substitute Crusing Obtainable
If company are keenly fascinated with an identical itinerary and their journey plans are versatile, they’ll rebook aboard Celeb Eclipse repositioning crusing departing on December 7, 2023. That voyage, nevertheless, operates in the other way, from Los Angeles to Valparaiso.
All the identical ports of name are included on the December itinerary with one exception – quite than calling in Puerto Vallarta as on the now-canceled April 2024 cruise, the ship will as a substitute go to Cabo San Lucas on the December 2023 itinerary.
The remainder of the port visits – Pisco, Peru; Lima, Peru; Manta, Ecuador; Puntarenas, Costa Rica; and Huatulco, Mexico – stay the identical, although the occasions in port fluctuate considerably. If company select to rebook on this very related crusing, their fare price can be protected in an identical cabin.
If company desire to rebook on this or another Celeb Cruises’ ship or itinerary, they are going to obtain an onboard credit score of $200 per stateroom ($400 per suite). Relevant promotions associated to the unique reserving may even be protected.
If impacted company desire to not rebook both on Celeb Eclipse or one other Celeb Cruises’ ship, they are going to obtain a full refund of all monies paid, processed again to the unique type of cost.
Rebookings have to be made inside a specified window, or else company will routinely obtain the refund. No future cruise credit (FCCs) can be supplied for the extra compensation except company rebook on a brand new crusing.
Celebrity Cruises is just not providing refunds or reimbursement for airfare or lodge lodging. Company ought to contact their journey agent, airline, or lodge for choices if relevant.
Why the Change?
Whereas company booked on this distinctive cruise will understandably be upset by the cancelation, such adjustments aren’t uncommon so removed from crusing dates.
As this cruise doesn’t depart for practically 17 months, booked company have loads of time to rethink or change their plans, together with any pre- or post-cruise preparations.
Cruise strains typically shift deployment plans for quite a lot of causes. Cruises might change as new ships be part of the fleet or older vessels could also be retired, or if cruise ports plan intensive development tasks that may impression docking capabilities.
Within the brief time period, extra localized components equivalent to a rise in crime charges, poor weather, or strict well being protocols can all trigger cruise strains to regulate itineraries or cancel cruises.
Travel insurance might help mitigate change prices for adjusting or canceling journey plans, although many journey suppliers – airways, lodges, rental automobiles, tour operators, and so on. – can have refund insurance policies this removed from the journey date.
Cruise vacationers ought to at all times keep in touch with their cruise line for updates on journey plans and itineraries, even for cruises far sooner or later, and at all times take into account journey insurance coverage in case of sudden adjustments, it doesn’t matter what the scenario.